In some cases you may need to do the following to pair your phone to your watch.
1) Download the CONNECTED WATCH app.
2) Launch the app and register.
3) Open the DEVICE LIST in the app.
4) Go to Bluetooth
5) Turn Bluetooth on.
6) Put the watch in pairing mode.
7) Search for the watch from the Bluetooth menu.
8) Select the device and pair.
9) Return to the app - the device should be connected.
If you have any questions please contact us at firstname.lastname@example.org.